Phishing and Incident Response Programme

This programme targets small businesses where employee awareness and a lack of formal incident plans create significant exposure. We focus on two high-risk areas: phishing susceptibility and the chaos that follows a real breach. The engagement begins with a simulated phishing campaign tailored to your industry, such as fake invoice emails for a construction firm. Results are anonymised and used in a confidential briefing to show your team exactly how vulnerabilities manifest. From there, we co-develop a custom incident response playbook that defines roles, communication channels, and legal considerations under Irish law. For a clinic handling patient data, this meant clarifying steps for notifying the Data Protection Commission and managing reputational risk. Training sessions are conducted in small groups, mixing short e-learning modules with live Q&A to reinforce practical habits. The programme includes a 90-day post-launch support window where we review your first incident drill and refine the playbook based on performance. You leave with tested procedures, measurable improvements in staff vigilance, and a governance framework that demonstrates due diligence to stakeholders.